Infrastructure Design and Implementation for an On-Line Insurance Retailer
Business Problem:
A national on-line health insurance retailer required a highly scalable infrastructure to meet the demands of a rapidly growing business. The environment would need to support applications development and testing, call center operations, the on-line production system, work force collaboration, e-mail, 24x7 operations with a fail safe rollover strategy, secure public and private network, VPN communications with various carriers, and access to a variety of third party plug-ins.
Solution:
RESolutions Consulting designed and implemented the infrastructure to support the entire operation. Services included:
- Voice and data network design and implementation
- Security plan and certification process
- Server farm capacity planning
- Co-location planning and implementation
- Fail safe and roll over strategy
- Design and implementation of production, development, and test environment for Java.
- Installation of Unix and NT servers
- Installation of Lotus Notes
- 24x7 remote monitoring and problem escalation strategy
Return on Investment (ROI):
The following ROI was achieved by the on-line health insurance retailer:
- The infrastructure was designed and implemented in less than 90 days. This gave the company a significantly shorter time to market than originally projected.
- Problem determination and resolution time was very short due to the capabilities of the remote monitoring environment. Often the problem was detected and resolved before it became apparent to the user community.
- The environment was certified by an outside agency as secure on the first attempt.
